Platform Product Management

Source: content/manual/04-platform-engineering/chapters/01-product-management.md

Purpose and scope

Align platform work to outcomes with a roadmap and measurable SLOs.

Outcomes

  • Quarterly themes with success metrics.
  • Prioritized backlog tied to DevEx and DORA.
  • Transparent stakeholder updates.

Signals of trouble

  • Features no one adopts.
  • Backlog shaped by anecdotes, not data.
  • No clear SLOs for platform capabilities.

Remediation steps

  1. Define platform SLOs (scaffold time, pipeline success, MTTR).
  2. Collect feedback (surveys, tickets, office hours) into roadmap.
  3. Review investment using DORA/DevEx deltas.

Checklists and assets

References

  • Platform charter and stakeholder map.