Service Catalog Integration

Source: content/manual/01-dora-accelerate/chapters/06-service-catalog-integration.md

Purpose and scope

Bind metrics to services/owners so remediation is visible and actionable.

Outcomes

  • Per-service trends and owners in one place.
  • Faster routing of incidents and improvements.
  • Portfolio views of risk and progress.

Signals of trouble

  • Orphaned services without DORA history.
  • Unknown owners for poor-performing areas.
  • Catalog metadata drifts from reality.

Remediation steps

  1. Add deploy and incident IDs to catalog records.
  2. Sync owners/teams from SCM and org sources.
  3. Display DORA summaries and links to dashboards per service.

Checklists and assets

  • Catalog metadata schema; dashboard deep links.

References

  • Developer portal docs; ownership policies.