Enabling Engagements

Source: content/manual/05-team-topologies/chapters/03-enabling-engagements.md

Purpose and scope

Define how enabling teams partner with streams and exit successfully.

Outcomes

  • Faster capability adoption.
  • Reusable assets from each engagement.
  • Reduced platform support load over time.

Signals of trouble

  • Endless engagements with no clear outcomes.
  • Same issues reappearing across teams.
  • Platform backlog filled with support, not product.

Remediation steps

  1. Intake with goals, metrics, and exit criteria.
  2. Share playbooks, pair program, and measure adoption.
  3. Publish learnings and templates; close the loop.

Checklists and assets

References

  • Enablement backlog; training materials.